You can also use your call recordings for training new sales or support reps. This helps with quality assurance, documenting essential details from calls, and legal compliance.

Call recording: You can record your calls and store them in the cloud.Auto-attendant is basically a virtual receptionist that saves your time and protects your focus. Auto-attendant: Use an intuitive phone menu system to route calls to the right department or person every time.HD audio and video calls and conferencing: Enjoy clear sound and video for better, effortless communication.Prince Rich of Rich Technology Group gives his transparent review of Nextiva in the video below: For larger companies, Nextiva makes it easy to move their existing on-premise equipment to the cloud with a reliable and secure business VoIP solution. Nextiva gives small businesses a communication toolkit to win customers and grow without technical headaches. Third-party product review sites like G2 and Gartner put Nextiva at the top of the industry.

Nextiva is the best business phone system of 2021 by U.S. It brings business phone, video conferencing, collaboration, and customer management services together on a single platform. Nextiva is a complete cloud-based communication system for companies of all sizes.

Below is a comprehensive list of the 10 best Avaya alternatives. Avaya helps remote teams collaborate efficiently and set up their office wherever they are.Īlthough, while Avaya supports remote workforces, you may be looking for a more flexible, scalable cloud phone system. Are you looking for a new business phone system? You likely already discovered the benefits of VoIP and want to know all your options.Īvaya is a well-known cloud telephony provider, offering unified communications, VoIP services, and contact center solutions for companies of all sizes.

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